Service Management

  • Business
  • Business

IT tools can help reduce service costs and time to market, and improve the level of customer satisfaction. Business process need to be so optimized as to improve revenues while maintain costs, quality and efficient use of resources. The new wave in the IT industry has led to more and more IT practitioners having business related skills and experience to compliment their technical expertise. The focus of the industry is increasingly shifting to how IT can facilitate business growth and development.

BluEnt Service management solutions go beyond traditional IT service management to facilitate better business administration and efficient value chain. Our service management tools ensure required services are delivered as and when they are supposed to be delivered. BluEnt’s service management solutions are entirely focused on your unique business needs so they effectively facilitate the imperative combination of reduced time to market, flexibility, control and improved efficiency to help the enterprise remain competitive in the market.

BluEnt’s Service Management methodology

  • Requirements of various business services are analyzed and broken into components
  • These components are generalized to facilitate re-use over various services
  • Therefore, creating a new business services requires only to link the necessary components, enabling faster time to market, more control and less risk.

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