Six Sigma

  • Outsourcing
  • Outsourcing

Six Sigma is a system of practices developed by Bill Smith at Motorola in 1986, to systematically improve processes by eliminating defects. It is a rigorous methodology to improve both manufacturing and business process controls that uses a disciplined approach. It relies on data and facts to find root causes that improve parts and processes, relationships with customers and the company's bottom line.

For the organization

  • Bottom line cost savings (5%-20% of turnover per annum)
  • Improved quality of product or service as perceived by the customer (internal and external customers)
  • Reduction in process cycle times
  • Development of staff skills
  • Common language throughout the organisation
  • World class standard

For the individual

  • Improved knowledge and skills
  • Ability to use a wide range of tools and techniques
  • A status that is recognised world wide

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